Returns & Exchanges
At Silver Fern™ Brand, we want you to love your purchase; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn and unwashed apparel. Simply follow our streamlined process to ensure your exchange or refund is processed quickly and efficiently.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all Silver Fern™ tags attached to ensure the garments remain in pristine condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing